Question 1

What is Findeek?

Accepted Answer

Findeek is a personal shopper marketplace where you can request trusted shoppers (Findeeks) to find products for you — from everyday items to rare collectibles, luxury goods, vehicles, and more.

Question 2

How much does it cost?

Accepted Answer

It's free to join, browse, and save items. You only pay when you submit a custom personal shopper request. Pricing starts at $5 for basic finds and varies based on complexity.

Question 3

Who are Findeeks?

Accepted Answer

Findeeks are vetted, trained personal shoppers who specialize in different categories like fashion, vehicles, luxury items, vintage goods, and more.

Question 4

How do I submit a request?

Accepted Answer

Click 'Request a Personal Shopper', choose your tier, fill in what you're looking for, and submit. A Findeek will be matched to your request.

Question 5

What types of items can I request?

Accepted Answer

Almost anything — everyday products, gifts, fashion, luxury items, jewelry, designer bags, vehicles, vintage items, collectibles, art, discontinued items, business supplies, and more.

Question 6

How do recommendations work?

Accepted Answer

Your Findeek researches options and submits detailed recommendations with pricing, links, photos, pros/cons, authenticity notes, and their top pick.

Question 7

Can I tip my Findeek?

Accepted Answer

Yes! Findeeks keep 100% of tips (minus payment processing fees). Tips are optional but appreciated.

Question 8

How do I become a Findeek?

Accepted Answer

Apply through the 'Become a Findeek' page. After approval, complete our training modules to earn your certification and start accepting requests.

Question 9

What is the marketplace?

Accepted Answer

The marketplace features curated finds already posted by approved Findeeks. Browse, save, and purchase items without submitting a custom request.

Question 10

Is my information safe?

Accepted Answer

Yes. We prioritize privacy and security. Findeeks follow strict privacy guidelines and your personal information is never shared.

Question 11

What is your return policy?

Accepted Answer

Findeek request fees are non-refundable once a Findeek has been assigned and begun working on your request. If you're unsatisfied with the service, contact support within 48 hours of completion for review. Marketplace items are final sale unless the item was misrepresented — contact support with photos and details for consideration. Premium Auto quotes are refundable within 24 hours if you decide not to proceed.

Frequently Asked Questions